Have Questions?
Can't find all of the information you need? Check out our frequently asked questions and answer section below. If you still need assistance, call our office with your questions.
FREQUENTLY ASKED QUESTIONS
- What documents do I need to travel?
- What is included in the price?
- What is not included in the price?
- How can I get to the ship (transportation)?
- Do children get a discount?
- Is there childcare onboard the ship?
- How often can I eat?
- How much money will I need to bring?
- What should I pack?
- Is there a doctor onboard?
- Air Travel Information
- Are pets allowed on the ship?
- What is the cancellation policy?
- What is the policy for name changes?
- Can I resell my cabin?
- If I make a payment online, will I still need to pay the next deposit?
- What are the terms and conditions?
What documents do I need to travel?
Updated: 12/4/2010
U.S. citizens traveling on cruises that begin and end in the same U.S. port must show proof of citizenship (such as an original or certified copy of a birth certificate) and a government-issued photo ID (such as a driver's license). Effective June 1, 2009, U.S. citizens traveling on cruises that begin and end in different U.S. ports, or begin or end in a foreign port, must have a passport or other recognized document.
U.S. Alien Residents need a valid Alien Resident Card. Canadian citizens must present a valid passport. Non-U.S. citizens need a valid passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable. CLICK HERE to review full details of Carnival's travel documentation requirements. To get a passport, visit your local post office or library for an application. To verify this information, please visit the US Department of State website.
- Accommodations onboard the Carnival Destiny (4-nights),
- Meals, Snacks,
- 24-Hour Complimentary Room Service & Pizzeria Use of Ship Facilities
- Gratuities for the dining & cabin staff
- All NKOTB Events & 1 Cocktail Party
What is not included in the price?
Airfare or Ground Transportation to Miami, Florida. Transfers from the Airport to the Cruise Ship. Personal expenses such as photos, souvenirs & island tours. Sodas, bottled water or alcoholic beverages (except at our on board cocktail party.)
How can I get to the ship (transportation)?
The ship leaves from the port of Miami. You can get to Miami by plane, car, or bus. The Port of Miami is approximately 25 minutes from the Miami airport and approximately 45 minutes from the Ft. Lauderdale airport. A taxi or shuttle bus can be taken from the airport to the cruise port. For more information on Transportation click here
Do children get a discount?
No. Children pay the same price regardless to age. Anyone under 8 months is not recommended for travel. Guests are required to be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by a parent or guardian 25 or older. The exceptions Carnival will make to this policy are: Married minor couple - The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.
Is there childcare onboard the ship?
No. Camp Carnival, Circle C and Club O2 will be closed.
How often can I eat?
Breakfast, lunch, and dinner are served everyday in the formal dining room and on the Lido deck. Food is also served 24 hours a day in the pizzeria and through room service.
How much money will I need to bring?
Many clients have asked, "How much money do I need to bring?" This is dependent upon your personal spending habits and budget. Optional daily photographs range from $5-$20. Shore Excursions/Tours range from $20-$150 per person. Spa services range from $30 and up. According to your personal budget, set aside money for optional expenses like souvenirs, sodas, alcoholic beverages, and personal items.
What should I pack?
Dress during the day is casual (shorts, shirts, skirts, jeans, etc.) Dress for dinner & the evening is business casual. Beach & Swim Wear, Tank Tops, Tennis Shoes, Flip-Flops, Hair Rollers, etc are Not Allowed in the Dining Room. Pack Lightly.
Should a guest require medical attention while onboard one of our vessels, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.
We recommend that you book your air as follows: ** On Thursday, June 7, 2012 book flights that Arrive into Miami Airport before 1:00PM or Ft. Lauderdale before 12:00PM ** On Monday, June 11, 2012 book flights that Depart from Miami no earlier than 12:00 noon or Ft. Lauderdale no earlier than 1:00PM.
Are pets allowed on the ship?
With the exception of seeing eye dogs or dogs for the disabled, no pets will be allowed onboard ship.
What is the cancellation policy?
First deposit of $300 per passenger is non refundable.
Cancellations made from 11/29/11 - 4/23/12, incur a penalty of 50% of your total price.
No refunds will be given to cancellations made after 4/23/11.
If you have taken insurance and you need to cancel for a covered condition, you can make a claim with the insurance carrier to recover any lost payments.
What is the policy for name changes?
Name changes are permitted for $100 per person, however at least one passenger from the original reservation must remain in the cabin. Changing all names in a cabin are not permitted and considered a cancellation. Name Changes are not permitted for Match Program or Single Reservations. Cancellation penalties will apply.
Can I resell my cabin?
Under no circumstances are you permitted to resell your cabin on EBay, Craigslist or any other online site.
If I make a payment online, will I still need to pay the next deposit?
Any payments made online will be deducted from your next payment.
For example, if you make $400 in additional payments and the next scheduled payment due is $500, you will automatically be charged $100 on the payment due date.
If you make additional payments totaling $500 and your next scheduled payment due is $500, nothing will be charged on the due date. If you make additional payments totaling more than the next scheduled payment amount, the overage will be deducted from your final payment.
